Frequently Asked Questions

How do I book a transfer?

You can book directly through our website by selecting your destination, date, and number of passengers. Once submitted, you’ll receive a confirmation email within minutes.

Do you offer shared transportation?

No. Paradise Transfers specializes in private transportation only. You will never share your vehicle with other passengers.

What happens if my flight is delayed?

We monitor all flights in real time. If your flight is delayed, your driver will adjust accordingly and wait for your arrival at no extra cost.

Where will I meet my driver?

After collecting your luggage, exit the terminal and look for a Paradise Transfers representative holding a sign with your name. Detailed instructions are included in your confirmation email.

Can I cancel or modify my reservation?

Yes. Please refer to our Cancellation Policy for details on refunds and rescheduling.

Are your prices better than airport taxis?

Absolutely. Our rates are lower than most airport taxis and hotel shuttles, with no hidden fees or surprise charges.

Do you offer group transfers?

Yes. We handle individuals, families, and large groups with dedicated vehicles and flexible scheduling. Contact us for custom arrangements.

Is your service available 24/7?

Yes. We operate 24 hours a day, 7 days a week—including holidays. You can reach us anytime via WhatsApp or email at info@paradisetransfers.com.